Making a good first impression in our personal lives is important, but it’s just as crucial when it comes to attracting and retaining customers. With 54% of customers saying they will leave a business if they are not being made to feel engaged[1], it’s increasingly important to think of cost-effective and engaging ways to make […]
22
Oct
Oct
When hiring new employees, it’s easy to see why your prospective workforce would want to make a good first impression, but it’s also important to consider what they think about your business. Finding the right new starter can feel like somewhat of a huge task, but once you do, you’ll want to make sure you […]
04
Dec
Dec
From the increase in the popularity of omnichannel, to the continued growth of e-commerce and social media marketing, much of customer experience has gone digital. To stay competitive and win new customers in 2021, your business needs to optimise your digital offering with the latest tech, tools and teachings… Optimising the online experience Last year, […]
03
Dec
Dec
To simplify processes, streamline tasks, and deliver truly outstanding employee experiences in 2021, many businesses are embracing powerful technological tools. From new software for employee onboarding, to the latest and greatest wellbeing apps and solutions – below, we take a look at the tools and techniques that are changing the face of employee experience (EX) […]
17
Nov
Nov
If you want to show your customers just how much you appreciate their loyalty, and inspire them to spend more with your business, you of course need the right reward and recognition strategy. But with ever growing customer expectations, you also need to deliver more meaningful experiences to make sure your customers feel valued every […]
17
Nov
Nov
If you want to show your employees just how much you appreciate their hard work this Christmas, you of course need the right reward and recognition strategy. But giving isn’t just about gifts. It includes providing support and giving extra care to each and every one of your employees. Building this into the fabric of […]
22
Oct
Oct
Whether a record number of prospects trialled your product this year, or some of your top clients recommended your services to a friend, there’s a lot to celebrate this Christmas – and now is the time to reward both your customers and prospects for their openness, dedication and loyalty. Here’s why… Drive ROI in challenging […]
22
Oct
Oct
There’s no denying that 2020 has been a tough year for employees and businesses, but there’s also a lot to celebrate this Christmas. Whether Dipesh in IT worked overtime to transition your business to a remote working model with lightning speed, or Sacha in HR spent hours lending an ear to her fellow colleagues, it’s […]
23
Sep
Sep
In an increasingly unpredictable market, retaining customers and wowing new prospects is vital to the success of your business. Deliver meaningful customer experiences Download Now We believe the best way to motivate your customers is to empower every individual with something that best suits them. To find out how to make the rest of 2020 […]
23
Sep
Sep
Offering your workforce a sense of community and purpose is vital if you want to maximise employee engagement, and right now, this couldn’t be more important. Make work more meaningful Download Now We believe the best way to motivate your workforce is to empower every individual with something that best suits them. To find out […]