Build Better Customer Relationships

Build Better Customer Relationships If you’ve ever been on the wrong side of a persistent door-to-door salesman, you know there’s nothing more irritating than feeling pressured, coerced or harassed- especially on your own doorstep. An eager-seller like this drives a wedge into your plans, distracting you from a serious work call, or potentially interrupting you […]

12 Tips for Building Better Customer Relationships

12 Tips for Building Better Customer Relationships Investing in relationships helps you make a friend, make a sale and gain a customer for life. Forget the word business, because we want to help you build a real relationship with your customers – and get real results.   Here are 12 tips for building better customer […]

Change Company Culture and Transform Employee Morale

Change Company Culture and Transform Employee Morale A workplace is not a room filled with chairs, desks, and temperamental air conditioning – it’s people. We all know about Jan’s nephew’s christening and the infamous story of Tom’s lost shoe. It’s not just workers… it’s a community of unique individuals – and in order to live […]

12 Employee Recognition Ideas to Improve Company Culture

12 Employee Recognition Ideas to Improve Company Culture It’s no secret that your company culture can have hugely positive effects on your organisation’s productivity and bottom line. There’s a variety of ways to show your employees you care, and we’ve got some tips to help you… Here are 12 ideas to improve company culture and […]

Customer Acquisition Ideas – It’s Time to Think Differently

Customer Acquisition Ideas – It’s Time to Think Differently Your business wants new customers. Unfortunately, this desire is not a unique one. Along with every one of your competitors, you’re always searching for innovative ways to create relationships with prospects, and in a world that continues to evolve technologically, this is becoming increasingly difficult. The […]

Customer Acquisition Needs a New Approach

Customer Acquisition Needs a New Approach Generating new custom is harder than ever. Why? The market is changing. Here’s how… Discover some of the ways the market is changing Download Now As the market continues to evolve, creating new business might seem like an impossible challenge, but it doesn’t have to be. To improve customer […]

The Influence of HR on Workplace Motivation

The Influence of HR on Workplace Motivation If you’re a HR representative, manager, director, chief of culture, or king/queen of quirky incentive schemes, you know that motivating your colleagues on a stuffy Monday morning can be a challenge, but it’s one you accept heartily. Whether you wake up to a stonking headache, hangry little ones, […]

HR’s Evolution: from Policing Staff to Motivating Employees

HR’s Evolution: from Policing Staff to Motivating Employees Discover the evolution of HR from 1970 to 2018 and find out how departments and management roles within them have undergone a complete transformation… Discover the evolution of HR through the decades Download Now As your workforce continues to grow and change, keeping everyone happy might seem […]

Measuring Customer Behaviour

Understand your customers to provide them with a relevant offering they’re interested in. Our recent research into acquisition and retention schemes in the insurance industry discovered that while it may be beneficial to implement a reward scheme and obtain good working relationships with consumers, having an accurate measure of how your campaigns are working is important. Customers’ […]