Gift Voucher FAQs

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Do you still offer paper vouchers in Pound Sterling?

At M&S for Business we are no are longer offering our paper vouchers in pound sterling as we move into a new era of gifting with our convenient and cost-effective M&S e-gift cards and pre-denominated gift cards. Our gift cards and e-gift cards can be used across all of our 730+ stores throughout the UK. We are still offering paper Euro vouchers, ideal for expanding your client base internationally.

Can I use Euro vouchers online?

At the moment you cannot use Euro vouchers online. These can only be used in store however our gift cards and e-gift cards can be used both online using the 16 digit pin and in store by using the bar code.

Can a consumer buy Euro vouchers?

If a consumer has a business they can get set up as a corporate customer and then we can deliver Euro vouchers to their business address. Speak to our team on 0044 (0)333 014 8443 or email to discuss further.

Can I order lunch and vouchers on the same account?

You cannot order lunch and vouchers on the same account. You would have to set up two separate accounts as the orders are placed on two separate ordering systems.

Do you offer different styles of gift cards and gift card wallets?

We do have the option to order Christmas themed wallets during the festive season, but ordinarily it would be our standard M&S branded green and black wallets. The standard M&S gift card remains the same, M&S branded black and green, however please refer to our product pages where you will see several options of gift cards including Food, Euro and Dine in for £10.

What are the Bank Details for a Euro voucher payment?

Our M&S bank details are below:

Bank Name – HSBC
Sort Code – 40-01-06
Account name – Marks & Spencer
Account number – 91330667

Can I get discounts for bulk Euro voucher orders?

We offer the following discounts for large gift voucher orders:

  • €2,500 to €49,999 – 2.5% discount
  • €50,000 or over – 5% discount

For larger bulk orders, our sales team in Head Office would be happy to discuss bespoke discounts for your organisation. Contact us here.

Where do you deliver gift cards?

We currently deliver gift cards to any business address in the UK and Ireland. We are also able to provide e-gift cards to any business within the world should you wish to expand your business portfolio Internationally with the help of M&S.

What if I lose my gift card or Euro voucher?

Gift cards and Euro vouchers should be treated with care as no refunds are available for lost cards.

How are Euro vouchers and gift cards delivered?

Euro vouchers and gift cards are delivered in a sealed secure envelope by special delivery Royal Mail. A signature will be needed upon delivery.

What denominations do you offer?

We offer Euro vouchers in the following denominations: €5, €10 and €20. Gift cards. E-gift cards can be loaded from £1 to £1000 and from €1 to €1000.

When will my bulk Euro voucher order be delivered?

For orders received before 11:30am, we offer next day secure delivery. Any orders after 11:30am will be delivered within 48 hours, couriers and weather depending.

Is there a charge for Euro voucher delivery?

Postage is free for bulk delivery to one address. Costs will depend on your order for bulk deliveries to various sites and individual deliveries to home addresses. We are able to offer you free fulfilment for e-gift cards should you wish to order this product instead. Please call us on 0044 (0)333 014 8443 to discuss.

Do you put Euro vouchers into envelopes and cards?

We offer a separate fulfillment service – please ask for details on 0044 (0)333 014 8443.

Are wallets and envelopes free?

Yes, wallets and envelopes are free of charge; please ask for these when placing your order.

Who will deliver my Euro voucher order?

Orders up to €7,500 will be delivered by the Post Office. Orders over this amount are sent by courier/security company.

Can you deliver Euro vouchers to multiple addresses?

Yes. There’s an additional cost for this.

Where can I spend my M&S Euro vouchers?

Euro Vouchers are predominantly used in Ireland and France at present, although they’re also accepted in the majority of our 400+ international stores located across Europe, the Middle East and Asia.

Step 1

Choose your product
M&S for Business website

Step 2

See your discount
M&S for Business website

Step 3

Place your order
M&S for Business website

Step 4

We will contact you
M&S for Business website