FAQs

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What is the current range of business products?

Our current range of business products includes gift cards, e-gift cards and hampers.

Is there a delivery charge for M&S Corporate Gifts orders?

No, all corporate orders are delivered free of charge.

Can I use the M&S company logo?

Yes. Please use our Image Library, available from our website, and send us your completed artwork so we can approve it for you.

Can I use my own company logo?

Yes. Please contact a member of our team on 0044 (0)333 014 8443 for further information.

What are my payment options?

To make life easier, we offer a range of payment options:

  • Credit account facilities are available subject to application.
  • BACS and CHAPS. BACS payments take 3 days to clear in to our account and CHAPS 1 day. Delivery of physical cards will be 2 working days from receipt of cleared funds.
  • Credit or Debit Card

Please note, we no longer accept cheques as a method of payment.

Our banking information can be found here.

For further information speak to the team on 0044 (0)333 014 8443 or email corporate.gifts@marks-and-spencer.com

Are the gift cards live and activated when delivered to me?

No, Gift Card orders require activation upon receipt. Further information will be included in your delivery note

How long will it take to order / receive?

Speak to one of our dedicated team to discuss delivery options as they may vary per product. Click here to contact us.

Can I get discount on corporate gift card, e-gift card and hamper purchases?

Our gift card and e-gift card discounts are as follows:

  • £2,500-£49,999    2.5%
  • £50,000+                5%

Speak to one of our dedicated team to discuss discount options as they may vary per product. Click here to contact us.

How is VAT for Corporate cards and E-Gift cards calculated?

Our current VAT rate of 15.61% has been calculated on a Composite VAT rate basis, using sales data across M&S for the previous trading year. This data produces a VAT rate using the proportion of fully rated products sold against the zero rated products sold. HMR&C have approved this rate and further information is available from the UK Gift Card and Voucher Association (www.ukgcva.co.uk) who provide a briefing document on their website.

How is VAT for hamper, food and drink gifts calculated?

The VAT rate varies on the products ordered.

Can you refund gift cards and e-gift cards?

We can transfer the available funds onto a new gift card, but we cannot refund.

Step 1

Choose your product
M&S for Business website

Step 2

See your discount
M&S for Business website

Step 3

Place your order
M&S for Business website

Step 4

We will contact you
M&S for Business website